Privacy Policy
DATA_PROTECTION_PROTOCOL :: ACTIVE
1. Introduction
LENCOE ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (lencoefx.com) or use our AI trading software and subscription services.
Country of Domicile: South Africa.
2. Data We Collect
To provide our automated FinTech services, we may collect, use, store, and transfer different kinds of personal data about you:
- Identity Data: First name, last name, username.
- Contact Data: Billing address, email address, telephone number.
- Financial Data: Partial payment card details (processed securely via our payment gateway) and subscription history.
- Technical Data: IP address, login data, browser type, and version.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer and grant access to the LENCOE Dashboard.
- To process and deliver your subscription (manage payments, fees, and charges).
- To manage our relationship with you (notifying you about changes to our terms or privacy policy).
- To improve our website, products/services, marketing, and customer relationships.
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
5. Third-Party Links
Our website may include links to third-party websites (e.g., Brokers like IC Markets, Pepperstone, OANDA). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
6. Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: info@lencoefx.com
- Phone: +27 61 531 5074
- Physical Address: Ronelle Street, Cape Town, 7550, South Africa